Driving Enterprise Delivery Maturity
Emergence of the platform approach
A platform based approach for service delivery provides fully functional services with automated delivery that can be readily subscribed. The platform enables Anything-as-a-service and delivers outcomes. They do so by abstracting the underlying integrations and automations.
Ex: user boarding in an Enterprise. This is a standard service that cut across teams. The platform leverages reusability, the way services are designed and delivered. And provides user-onboarding as a service with any specific customization needed. Enterprises can subscribe these services from the platform and be up and running in a very short time. Now Contrast this to buying a product and building services from scratch. The pace of adoption is extremely high.
Benefits
- User experience will improve multi-fold – Drives self-service significantly
- Speed of migrating services is significantly higher
- Capital requirements for building new services are very minimal.
- Organizational technical knowledge will no longer be a limitation in delivery
In summary, Platforms provide the art of possibilities when it comes to delivering new services. We see this as a big emerging trend in building and deploying services that can truly shape the way of future of Enterprise delivery maturity.