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Cloud-Based Service Subscription: The Enterprise App Store for IT Services
In the digital era, every service can be defined as a piece of code. Once services are treated as code, they can be productized, cataloged, and delivered with the same flexibility as modern applications. This foundation gives rise to Service-as-a-Software, which in turn enables a powerful new way of working—services consumed as cloud-based subscriptions. DigitalXC extends this model for enterprises, offering an App Store for IT services that accelerates digitization and transforms how automation is delivered.
At its core, the subscription model replaces static, one-size-fits-all services with prebuilt, productized components. These services are standardized on the back end for efficiency but remain configurable on the front end to suit unique enterprise needs. The shift is dramatic: instead of building automation from scratch, organizations can subscribe, customize, and deploy instantly—moving from a “create” to a “subscribe” approach that cuts development lead times from weeks to minutes.
The marketplace approach delivers value for both sides of the ecosystem. Service providers can publish zero-touch, productized services through the catalog store, while enterprises consume them at scale through familiar self-service portals. DigitalXC acts as the trusted platform provider, enabling seamless transactions, enforcing governance, and ensuring compliance. As the ecosystem expands, the network effect compounds, multiplying value for every stakeholder.
Just as consumer experiences have been transformed by on-demand apps, this model brings the consumerization of IT to the enterprise. Much like browsing Amazon, admins can explore a broad catalog of services, subscribe at a click, and make services instantly available to users. This eliminates the cost, complexity, and delays of custom builds, replacing them with a flexible, plug-and-play system that scales as fast as business demands.
Equally important, the model reshapes IT economics. By shifting from fixed capital investments in infrastructure and tools to a pay-as-you-go subscription, organizations gain agility, efficiency, and predictable costs. With standardized yet configurable services, enterprises can scale quickly while still meeting the nuances of their environment.
Cloud-based service subscription is more than a delivery model—it is a new operating paradigm. By treating services as software and delivering them as subscriptions, DigitalXC empowers enterprises with agility, scalability, and the ability to keep pace with the digital world.
Benefits
- Digitize 40-50% of enterprise IT services within 12-18 months
- Significantly reduce delivery lead times by up to 80%
- Reduce cost of operations by 20–25% through our flexible subscription model