Helping CIOs address dual mandate: Save cost & Accelerate Digitization
CIOs across every industry are expected to deliver significantly more for less and at an unprecedented pace.
- Shrinking IT budgets
- Ensuring business continuity
- Accelerate digitization: Help Businesses stay resilient & relevant
Most Enterprises operate in a traditional model with fixed IT cost structure and have been struggling to manage their operations amidst steep budget cuts. CIOs in every organization have an unenviable task of running a very tight ship and get creative to fund digitization efforts.
In response, Enterprises are looking to increase and accelerate automation. However, IT automation is a complex and lengthy journey. It takes significant time, cost and skill to deliver and realize savings.
Enterprises are applying ‘band-aid solutions’ — highly transactional and non-standardized automations. This impacts their effectiveness. Their projected savings and ROI are also questionable.
DigitalXC helps CIOs in addressing this exact need.
We are an Agentic AI enabled Hyper Automation & User Experience Platform that provides self-service and zero-touch delivery for Enterprises. We enable consumer grade experience for your users by digitizing your service delivery. The benefits of leveraging DigitalXC are multi-fold
Rapid automation and Accelerated savings
Plug and play solution with 650+ pre-built services. We can operationalize the platform in 2–3 weeks and left-shift 15% of your tickets to self-service and zero-touch in 45 days or less leading to faster savings realization. DigitalXC and its partners can create new automations on the go. In 9-12 months, we can enable 30%+ automation levels.
Reduce skill threshold for Automation
Our pre-built services can be subscribed at a click. We also have a ‘Lego block approach’ where your engineers can leverage our zero-code ‘drag and drop UI’ to assemble and automate complex services rapidly. No scripting or automation tool knowledge is required. Helps your team to focus on business outcomes and not worry about ‘what is under the hood’.
Save cost and variablize your spend (Pay-as-you-go)
There are no fixed contracts or term commitments minimizing your risk. That means, customer doesn’t get charged for the licence. They will move away from multi-million-dollar contracts and only pay for what they subscribe. It is a subscription-based model in which customers pay for what they use. Customers are free to cancel the services any time.
The solution is more than a ‘Digital lipstick’. We help meet your immediate objectives of saving costs and ensuring business continuity and at the same time accelerating your long-term vision of digitization and enhancing user experience. We are able to deliver these conflicting needs through a NextGen Digital Service Model.